Terms and Conditions
These terms set the rules for using the 1win website. By opening an account or placing a bet, you agree to follow them. They exist to make play fair and keep your experience safe.
We recommend reading this page before you start. It will show you how the site works and what we, the both sides are responsible for. If something is unclear, our support team always can help.
This platform is for adults only. You must meet the legal age in your country to register or place bets.
All games, payments, and data processing follow licensed standards. Security, fairness, and privacy are part of how we operate. When you play here, you agree to those same principles: open, safe, and fair use.
Account and Registration
You need an account to use the site and place bets. It connects you to the system and keeps your funds and history in one place.
When you register, we ask for:
- Your full name and date of birth, to confirm you are old enough;
- Your address and contact details, so we can reach you if needed;
- Your payment information, to link deposits and withdrawals to you.
All details must be true. They have to match your documents, and that’s how we keep the platform safe.
Each person can open only one account. It keeps things fair and prevents abuse. If we find more than one, they’ll be closed and checked before any payment is made.
Keep your login secure. Don’t share your password. Don’t save it on public devices. And if you think someone has access, change it and tell us immediately.
Sometimes we may ask for proof (an ID, a passport, or a utility bill). This is a standard verification, but not a sign of mistrust to you.
If you forget your password, you always can reset it. If you lose access completely, we’ll restore it once we confirm your identity.
Having an account also means taking care of it. Correct details and safe access protect you and everyone else who plays here.
Deposits and Withdrawals
You can deposit funds into your account and withdraw winnings through any of available payment methods which are shown on the website. This process is simple, but a few important rules help keep it safe.
Deposits:
- Money can be added only from payment sources registered in your own name;
- Minimum and maximum limits depend on the method you use;
- Funds appear in your account as soon as the transaction is confirmed.
Withdrawals:
- Before withdrawing, your identity must be verified;
- Money is usually returned to the same payment source used for deposits;
- Requests may take some time to process, depending on the bank or provider.
Sometimes we may delay a transaction if it looks unusual or incomplete. This is part of standard security — nothing leaves your account until everything is confirmed.
Fees, if any, are shown clearly before you approve the payment. We never charge hidden costs.
All payment information is protected through encrypted connections. We do not store full card details, and we never share them with others.
Your balance always belongs to you. We just keep it safe until you decide to use it.
Placing Bets and Results
To place a bet, you must have enough amount of money in your account. If a bet is confirmed, it cannot be changed or cancelled.
Each event shows the odds, markets, and rules at first, before you bet. Please read them carefully — every sport or game may have its own details.
Types of bets include:
- Single bets — one selection and one outcome;
- Accumulator bets — several selections combined, and all of them must win for payout;
- System bets — a mix that allows partial wins if some results are correct.
If an event is cancelled or postponed, your bet may be voided or settled differently, it depends on the official rules.
All results are based on the final outcome which is declared by the event’s governing body. If a score changes later, the original settlement still stands.
In rare cases, a technical error or wrong odds may appear. When this situation happens, we correct the mistake and settle the bet fully fairly, as we follow standard gaming regulations.
Bets which were placed after an event has started or after the outcome is known – will be void.
Every bet which you place follows the same simple rule: it must be clear, fair, and confirmed before the game begins, as well.
Fair Play and Security
Fair play keeps the game fair. And every player has the same chance, so the same rules apply to everyone. This maintains trust.
To keep things fair, we ask you to follow a few clear rules:
- One person — one account;
- No bots, scripts, or any kind of automated play;
- No VPNs or false details to hide your identity;
- Don’t share your account or place bets for someone else.
Our system carefully watches for suspicious actions. It’s not about control, as it’s about safety. So, when something looks unusual, we pause the process and check before it causes harm.
If we find unfair play or false information, the account may be frozen or closed. Serious cases can go to the authorities.
Playing fair means more than following rules. It’s about respect, for your game, your winnings, and all other players.
Privacy and Data Protection
Your personal data stays private. We only collect what’s needed to run the service and protect your account — nothing more.
We collect:
- What you share when you register or verify your profile;
- Technical details, like browser, device, or IP address;
- Payment and transaction info for deposits and withdrawals.
We protect it carefully. All data is encrypted with SSL, and only a few trained people have access. Servers are guarded and checked often.
Sometimes the law requires us to share limited information with regulators or payment partners. When that happens, we follow clear legal steps and share only what’s necessary.
You can always ask to see, correct, or remove your data — unless the law says we must keep it a little longer.
Privacy isn’t an extra rule here. It’s part of how the site earns your trust.
Bonuses and Promotions
Bonuses are a natural and pleasant part of the game, but each of them has its own rules. Read them before you claim, that‘s the best way to know how they work for you.
Here’s what matters most:
- Every bonus has specific terms — like wagering limits or expiry dates;
- You can’t use several bonuses at once unless it’s clearly allowed;
- Some offers apply only to certain games or events;
- Winnings from free bets or extra credits may be added after all terms are met.
We design promotions to make play more interesting, not confusing. If something feels unclear, you can always ask before accepting the offer.
Trying to misuse or combine bonuses unfairly can lead to the offer being cancelled or your account reviewed.
Bonuses are optional, they’re meant to reward fair play, not change it.
Liability and Disputes
We do our best to keep everything working here as it should. However, online systems can fail, and connections may be interrupted. If that happens, we resolve it quickly and settle bets according to official results.
The company isn’t responsible for losses caused by:
- Bad internet connection or hardware problems;
- Errors outside our control, such as power outages or network failures;
- Information entered incorrectly by the user.
If you notice any problem (a wrong result, a missing payment, or anything else), please contact our support immediately. Give as many details as you can, and we‘ll check the records and will try to respond as soon as possible.
In case of a dispute, we always strive for a really fair solution. If you’re still satisfied after our investigation, you can contact an independent authority or the official regulator.
The goal here is to keep every issue open, monitored, and solved in good faith.
Amendments and Closure
From time to time, we may update these terms you read now. The world changes, and so do the rules that keep gaming here safe. When something important changes, we usually post a clear notice on the website or send you an email directly.
You can always read the current version on this site. But by continuing to use the service, you accept all the updated terms. If you disagree, you can always stop using your account at any time.
You may also close your account whenever you choose it. Just let us know about that, and we’ll confirm the closure after settling any remaining balance.
We can close or suspend an account if laws are broken, false information is used, or the rules are ignored. Any funds connected to illegal activity may be held until reviewed.
Nothing in these terms limits your legal rights. Updates only help keep the rules fair and the system safe for everyone.
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